Enter Credit Transaction - File

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Enter Credit Transaction - File - Print Credit

Use this option to print and process the credit note. Your debtor, salesperson and stock details are updated as the credit note prints.

Process the credit note to completion stage.

Refer to "Credit Creation Overview" for the steps involved.

Select FILE | PRINT CREDIT.

Micronet displays the Refund screen.

Technical Tip

You can also display this screen by selecting the Pay button on the Enter Credit Item screen (refer to "Enter Credit Item - Pay").

Complete the following fields:

Field

Value

This Payment

Micronet displays the amount to be refunded based on the items and quantities selected to credit.

[Payment Methods]

If you want to refund the full amount owing against a single payment type, Tab to the field for the required payment type then select the Pay All button.

Otherwise, enter the amount to be refunded to the customer against the appropriate payment type. You can dissect the amount across several payment types if required, e.g. if the customer is to receive the refund partly by cash and partly by credit card. Options may include:

CASH - enter the amount to be refunded by cash
CHEQUE - enter the amount to be refunded by cheque. Micronet displays the Enter Banking Details screen where you should enter the cheque details then select the OK button. (Alternatively, you can select the Bank button to display the Enter Banking Details screen.)
EFTPOS - enter the amount to be refunded by EFTPOS or credit card using Tyro
AMEX - enter the amount to be refunded to an Amex card
DIRECT DEPOSIT - enter the amount to be refunded directly to the customer's account
GIFT VOUCHER - enter the amount to be refunded by gift voucher
REBATE - this payment type is only displayed if your customer has rebates activated. You can enter the amount to be refunded as all or part of the refund.

The payment types displayed are setup in your company configuration (refer to "Edit Company - Edit - Payment Types").

Technical Tip

If you are updating the customer's account, leave the payment type fields blank.

	Sub Total	Micronet displays the subtotal of all lines on the credit note, excluding additional amounts such as surcharges and GST.
	WET+Duty	Micronet displays any Wine Equalisation Tax that applies to items on the credit note (liquor industry items only), plus any duty or excise that applies to the items.
	GST/Sales Tax	Micronet displays the amount of GST or sales tax applicable on the credit note lines.
	Rounding	Micronet displays any rounding amount on the credit note total, e.g. if payments are rounded to the nearest 5 cents or 10 cents. Rounding is set in the Rounding on Payments field on the Invoicing Configuration screen (refer to "Edit - Program - Invoicing").
	Total	Micronet displays the refund total, taking into account all additional amounts entered on this screen.
	Change	Micronet displays any change owed to the customer.

Select the Accept button.

Micronet displays the Select Printer screen.

Select a printer then select the Accept button.

Micronet prints the credit note (if selected) and redisplays the Enter Credit Transaction screen.